Denver (PRWEB) July 20, 2007 — SunRocket, a Voip service, closed its doors on Monday of this week without notifying its 200,000 customer base and catching most by surprise. Many users were still unaware of its closure on Wednesday as some users still had working service as late as Wednesday morning. Some of Sunrockets customers used the service as their main business line and are now without service. The sudden collapse of SunRocket has prompted many customers to immediately look elsewhere for a replacement VoIP phone service.
Websites like VoipReview (www.VoipReview.org) and others are swamped with customers looking for information on VoIP providers to help them make a good choice. “We’ve served over 5 million visitors over the past several years and are used to high volumes of VoIP traffic but I have never seen anything like this” said Eric Laughlin, chief executive officer of VoipReview.org. “The increase in traffic to our site from SunRocket customers looking to switch to other VoIP providers has been dramatic.”
SunRocket’s competitors have been staffing up in an effort to manage the increased business but many are finding it difficult to keep up. According to one leading VoIP provider “Were getting as many orders in 2 hours as we would get in one week” and “We’ve been working around the clock even hiring people at midnight and training them through the night to help cover the increased demand for our VoIP service.”